2025 Heroes of Hospitality Award Recipients Announced by Explore Asheville
May 08, 2025 05:31PM ● By WNC BusinessExplore Asheville has announced its second annual Heroes of Hospitality Awards:
Elvira Sanchez, housekeeping supervisor at Grand Bohemian Lodge: A quiet force in the hospitality industry for more than two decades, Sanchez brings incredible dedication to her work and is often called "the ultimate team player" by her colleagues. After Hurricane Helene, she quickly returned to assist coworkers, ensuring their safety and providing support. Even after the lodge closed, she remained a source of inspiration and leadership, helping to uplift the team. The Grand Bohemian Lodge will reopen its doors May 7, following extensive renovations in the wake of Helene.Fran and Taylor Montgomery, owners of Montgomery Sky Farm: The Montgomerys are celebrated for their commitment to sustainable farming and community support. After Hurricane Helene hit Western North Carolina, they provided over 12,000 meals to storm victims without outside funding. Their farm became a vital lifeline, offering emergency shelter and comfort. The farm welcomes hundreds of guests annually, promoting sustainable agriculture and animal rescue through educational experiences.
Katie Kasben, concierge at The Inn on Biltmore Estate: Katie Kasben has been a caring presence at Biltmore for more than a decade. During Hurricane Helene, Kasben was ordained to officiate weddings and helped feed and care for more than 170 people, despite challenging conditions. Kasben fulfilled Make-A-Wish wishes, like arranging a special Serafina book tour for a young cancer patient and saving Thanksgiving for a struggling family.
Katherine "Kat" Bell, bartender at Tall John's: Bell, a beloved bartender, connects with guests by remembering their names and stories. After Hurricane Helene, Bell hiked for miles from her home into the city to help her Asheville community, despite experiencing her own personal loss, distributing food to those in need. Known for her professionalism and calming presence, she has earned the trust of both coworkers and patrons alike.
Erin Cronin, lead cook at Bear's Smokehouse BBQ and World Central Kitchen: Cronin quickly became essential to local relief efforts due to her strong leadership and experience in hospitality. For six months, she was the backbone of the community kitchen at Bear’s, arriving before dawn to prepare meals for those affected by the storm. Cronin's quiet dedication and steady presence inspire both staff and volunteers, significantly impacting our community's recovery.
Philip DeAngelo, owner of Philip DeAngelo Studio and Gallery: After Hurricane Helene devastated Asheville's River Arts District, DeAngelo converted his gallery into Nonna DeAngelo's Kitchen, serving meals to those affected by the storm. His space became a sanctuary for community healing, supported by local organizations. Philip helped rebuild the spirit of the district, one meal at a time.
Source: