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The Hidden Costs of Ignoring Mental Health in your Business

Dec 16, 2024 10:30AM ● By Carey Cook

In the fast-paced world of business, where productivity and profit often take center stage, the mental well-being of individuals can easily be overlooked. Yet, the reality is that mental health plays a crucial role in how we show up in our businesses and careers. For business owners, managers, and employees alike, understanding the influence of mental health can lead to more effective and fulfilling work environments. 

Three common ways that mental health issues manifest in the workplace are imposter syndrome, interpersonal conflict, and poor boundaries. These are broad concepts, but under their umbrella, we find familiar terms like anxiety, depression, passive aggressiveness, trauma, people-pleasing, perfectionism, and avoidance. By recognizing how these factors impact our professional lives, we can take steps to address them, ultimately benefiting both individuals and the businesses they are part of.

Imposter Syndrome: The Inner Critic at Work

Imposter syndrome is the feeling of being a fraud, despite clear evidence of competence and success. It’s that nagging voice inside that says, "You’re not good enough," or "You don’t deserve to be here." This inner critic can be debilitating, leading to anxiety, low self-esteem, and a fear of being "found out." For many, it lowers work morale and effectiveness, as they may shy away from opportunities, avoid taking risks, or constantly second-guess their decisions.

The key to overcoming imposter syndrome is not to eliminate the fear, but to move through it. Acknowledging the presence of the inner critic is the first step. Building oneself up through positive affirmations, celebrating small wins, and seeking support from mentors or peers can also help. By focusing on growth rather than perfection, individuals can learn to trust their natural abilities and past successes.

Interpersonal Conflict and Boundaries: The Heart of Workplace Dynamics

Interpersonal conflict is inevitable in any work environment. However, the way we manage these conflicts is often tied to our boundaries — or lack thereof. When boundaries are unclear or nonexistent, issues like people-pleasing, perfectionism, and passive-aggressiveness can emerge, creating a toxic work atmosphere. For instance, consider a team member who constantly takes on extra work to avoid disappointing others. Their inability to say "no" leads to resentment, burnout, and a breakdown in communication with colleagues. On the flip side, another employee might insist on rigid perfectionism, leading to conflicts with coworkers who feel pressured or inadequate.

The connection between interpersonal conflict and boundaries is clear: without healthy boundaries, our interactions become fraught with tension and misunderstanding. To foster a healthier work environment, it’s essential to understand different communication styles and engage in team-building activities that promote trust and collaboration. Encouraging open dialogue and providing training on conflict resolution can empower employees to set and respect each other’s boundaries. Improving interpersonal communication reduces the likelihood of misunderstandings and fosters a more positive work culture.

The Role of Professional Development and Attentiveness

Addressing mental health in the workplace is not just about crisis management; it’s about proactive responsible professional development. For individuals, managers, and business owners, being attentive to mental health concerns as they arise as well as an ongoing part of a business plan. This means not only recognizing the signs of issues like imposter syndrome, interpersonal conflict, and poor boundaries but also taking steps to address them through education, support, and the development of healthy workplace practices.

Professional development programs that include mental health awareness and skill-building can make a significant difference. Regular check-ins, workshops on communication and conflict resolution, and access to mental health resources are all effective ways to support employees. Creating a workplace culture where mental health is prioritized can lead to greater job satisfaction, increased productivity, and a more cohesive team.

In conclusion, the importance of mental health in business cannot be overstated. By understanding and taking proactive steps to address these issues, we can create work environments that are not only productive, but also supportive and fulfilling for everyone involved. For business owners, managers, and employees alike, investing in mental health is not just the right thing to do — it’s a smart business strategy.

Carey Cook is a licensed practicing therapy and small business coach in Asheville. She helps enthusiastic entrepreneurs reclaim their sanity and build their confidence as they build their businesses. Learn more at CareyCookCounseling.com.