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WNC Business

RiverWave Broadband announces the Launch of SmartBiz

Jan 15, 2024 08:08AM ● By Ellen Stallings

Owners of small businesses often wear many hats, sometimes learning how to manage a variety of systems outside of the businesses’ immediate focus. While most of us have some level of understanding regarding behind-the-scenes technology that running a business requires, integrating those technologies into business operations can prove tricky, time consuming, and downright overwhelming.

RiverWave Broadband, a local provider of fiber optic internet service, announced the launch of SmartBiz – a new purpose-built solution for small businesses. 

SmartBiz moves beyond connectivity by providing an all-in-one managed Wi-Fi experience. This streamlined experience is a new way for business owners to drive productivity as managing staff and business systems, securing their network, and delivering Guest Wi-Fi to customers is all easily managed with the white-labeled CommandWorx app. 

A variety of benefits is included in this single managed-network service, including:

  • Visibility. Your staff and customers can access the internet via a custom-created and branded portal.This creates a high-level experience from the get-go, and increases brand visibility by highlighting your colors and logo.

  • Safety. SmartBiz offers proactive network monitoring and enhanced business-grade security for your entire business network. With malware, cyber threats, and viral attacks always being a concern, providing a safe and secure customer Wi-Fi experience for data and transactions is essential for your customers and your business. 

  • Productivity. Filters restrict access to harmful or inappropriate content, helping to keep everyone using your network safe as well as increasing employee productivity.

  • Consistency. Power outages can stop businesses in their tracks, but SmartBiz provides cellular backup capabilities that can increase resiliency for your business by keeping your business running even when the power goes out. Users will also experience seamless transitions between wired and wireless internet connections.

  • Simplicity. Business owners are able to manage all of their business’s digital needs through one platform with access to help over the phone or online 24 hours a day, seven days a week.

Combined with RiverWave’s fast reliable fiber optic connectivity and dedication to customer service, SmartBiz can provide top-of-the-line modern solutions for any small business in Western North Carolina. By saving time (and money), business owners are able to place more focus on growing their business instead of worrying about their networks.

Ellen Stallings is the President at RiverWave Broadband. Learn more about how RiverWave and SmartBiz can help your business at or by emailing [email protected].